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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gibbon Simmons

March 7, 2023

5  out of  5 rating by Gibbon Simmons
"Austin Brown State Farm Insurance agents are always kind, patient, and ready to listen. Brittnie and Clay answer all my questions and build protective policies to meet my needs. Even when I cannot visit the office, they serve diligently over the phone. I am always treated like a close friend at Austin Brown State Farm. Thank you Austin Brown State Farm agents."

Lance's Guide Service

March 1, 2023

5  out of  5 rating by Lance's Guide Service
"Austin and his crew are honest and the best in their business. Highly recommend"

Allan Gassett

February 9, 2023

5  out of  5 rating by Allan Gassett
"You just can't get any better customer service than this, Britnie handled everything and was great to deal with. Thanks"

Berry Garner

January 25, 2023

5  out of  5 rating by Berry Garner
"Thank you for the great service."

Terry Murphy

January 15, 2023

5  out of  5 rating by Terry Murphy
"The women staff are very friendly and helpful. Never had a problem with them having an attitude or not being friendly. That's the way it should be with the workers dealing with customers. ( Customer Service) friendly and helpful and most of all smiles,"

James Luckey

December 30, 2022

5  out of  5 rating by James Luckey
"Austin Brown is awsome and they help when they can"

Sean Casey

December 23, 2022

5  out of  5 rating by Sean Casey
"Great people here at this Statefarm office"

Clay Wiedower

December 23, 2022

5  out of  5 rating by Clay Wiedower
"Yep…best place to work at, best people to work with and we’ve got the best insurance coverage in the state!"

Aubre Clarett

December 23, 2022

5  out of  5 rating by Aubre Clarett
"I usually work with Brittnie and she is fantastic! She handles everything I need quickly and efficiently. I highly recommend this agency!"

becky hammerschmidt

December 21, 2022

5  out of  5 rating by becky hammerschmidt
"Brittnie Joyner Is so nice and a pleasure to speak to every time I call. She has gone above and beyond to help get my mothers new insurance after my father passed away. She showed such kindness and patience while we decided what was best for my mom. I can not recommend this company enough!!"

Kelly Keys

December 20, 2022

5  out of  5 rating by Kelly Keys
"Always helpful, professional & kind!"

Nathan Carriger

December 20, 2022

5  out of  5 rating by Nathan Carriger
"Recommended speaking with Brittany does awesome job 👍"

Jimmy Eash

December 19, 2022

5  out of  5 rating by Jimmy Eash
"Good fast service but a little pricey compared to competitors ! Very polite customer service."

Shannon Edwards

December 15, 2022

5  out of  5 rating by Shannon Edwards
"All of the staff are professional and extremely helpful with any and all questions in regards to policies offered and billing options. Brittnie is always so kind over the phone and willing to find an answer to the questions one can come up with! The office is very clean and welcoming as well!"

Becca Miller

December 12, 2022

5  out of  5 rating by Becca Miller
"Brittnie, Clay, Austin and the whole crew are always super helpful. I don’t even go into the office at all and the rates are really competitive. Fave hometown insurance company!"

Reagan Thornley

December 9, 2022

5  out of  5 rating by Reagan Thornley
"This team, specifically Brittnie, went over and beyond all expectations and worked with me for nearly three months to get me the best coverage I could ask for as a first time home-owner. Brittnie worked with me for hours each week to overcome any obstacle in insuring my home."

Alayka Hayes

December 7, 2022

5  out of  5 rating by Alayka Hayes
"Amazing customer service! Always willing to accommodate my needs and easy communication!"

Bonnie Redman

December 7, 2022

5  out of  5 rating by Bonnie Redman
"We have always great service from Austin Brown. There staff is great, friendly,and courteous. Always explains things. We use them for our automobile and home coverage.👍😗"

Ballary Branstetter

December 2, 2022

5  out of  5 rating by Ballary Branstetter
"Brittani and Clay are always very helpful friendly ☺️! Knowledgeable of their job and make your time spent worth while!!"

Michelle Jarreau

November 22, 2022

5  out of  5 rating by Michelle Jarreau
"Great customer service!! Brittnie is very responsive!! Their team is amazing to work with!"

Aidan Hicks

November 22, 2022

5  out of  5 rating by Aidan Hicks
"The staff are great to work with! Brittnie is always very helpful!"

Don Angleton

November 18, 2022

5  out of  5 rating by Don Angleton
"Brittnie Joyner is always so helpful and responsive to our requests. And always with a smile in her voice."

Layne Graham

November 17, 2022

5  out of  5 rating by Layne Graham
"It is always a pleasure working with Brittnie on all of my insurance needs. I highly recommend this insurance agency."

Robert Looney

November 17, 2022

5  out of  5 rating by Robert Looney
"Very great customer service from my rep Brittany Joyner she is always very thorough and goes above and beyond to make ensure I'm getting the best coverage that suits my needs and that I understand my policy and coverages to the fullest! Highly recommend giving her the opportunity to earn your business!"

Kelcie Turnbow

November 17, 2022

5  out of  5 rating by Kelcie Turnbow
"This company been amazing.Found out after my divorce in 2017 that my home insurance was no longer valid.Meaning I had went 5 years with out home insurance and didn't even know! In such a scary time Brittnie was right there to give me every bit of information that I needed. Also saved me a lot of money 😊 I called so many places before finding Austin Brown state farm. They by far came in with the best prices. Brittnie even helped me when my previous car insurance company made things very difficult. Greatly appreciate all the hard work."