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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tuane Silver

Tuane Silver

September 27, 2024

5  out of  5
rating by Tuane Silver
"Zimri provided me the best assistance I could have asked for. As an international student it has been very difficult getting quotes from insurance companies. But Zimri was just super friendly and did everything she should to help me in the most efficient manner. Would definitely recommend her and State Farm."
We responded:
"Thank you Tuane! If there is anything you need while you are here please don’t hesitate to give us a shout. Even if it’s not insurance related "
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D Durant

September 26, 2024

5  out of  5
rating by D Durant
"I have had my share of vehicle issues over the past few months and the staff have never failed me. They were asked to remove a car when it was thought to have a bad engine, add another car only to be asked to remove that car and add a different one. Then most recently they were asked to re-add the original car after finding that the engine was not in the state that we were initially told by the shop. Confused? Should have been on this side of things but they kept me sane."
We responded:
"Our job is to make insurance easy for you (and in this case to help your sanity) 😂😂. Thank you for trusting us "
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Durwaun Roberts

September 12, 2024

5  out of  5
rating by Durwaun Roberts
"I love this business! Very friendly and go above and beyond to help customers"
We responded:
"Hello, thank you for giving our agency the opportunity to work with you. We appreciate your business. - Austin"
Profile photo of Lark Robinson

Lark Robinson

September 4, 2024

5  out of  5
rating by Lark Robinson
"We have multiple policies with State Farm and Brittnie has always been very helpful and pleasant to work with. Several years ago we filed a hail claim on a couple properties and the claims process went smoothly and efficiently. Great place to do business!"
We responded:
"Lark, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Austin"
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Lisa Atchley

July 23, 2024

5  out of  5
rating by Lisa Atchley
"Brittnie was very knowledgeable of all of my policies. Very helpful and friendly. I have recommended Austin Brown State Farm in the past and will continue to do so in the future!"
We responded:
"Awe! Thanks Lisa! You’re the best! "
Profile photo of Brandi Chamberlain

Brandi Chamberlain

June 24, 2024

5  out of  5
rating by Brandi Chamberlain
"Everyone at Austin Brown State Farm is amazing! We have worked with Clay, Caitlyn, Brittnie - ALL OF THEM are excellent! I’ve always had the most exceptional service regardless of what we needed! We are happy to be insured by them and recommend them to anyone!"
We responded:
"Brandi, thank you so much for your recommendation and for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Austin "
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Dan Reeser

April 26, 2024

5  out of  5
rating by Dan Reeser
"Brittney is great to work with! She has exceeded my expectations and worked really hard to sort out some issues with my insurance. Would highly recommend her team if you need coverage!"
We responded:
"Dan, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Austin"
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joe crossland

March 22, 2024

5  out of  5
rating by joe crossland
"I want to thank clay wiedower and All the staff they are always very helpful and I sent my father in-law in and they set him all up thanks for everything"
We responded:
"Thanks for the referral Joe and thank you for trusting us with your family’s insurance needs. "
Profile photo of Sarah Carter

Sarah Carter

March 21, 2024

5  out of  5
rating by Sarah Carter
"Brittnie was so kind and helpful! Our windshield claim was so easy to file and was approved within a few days."
We responded:
"That’s great news Sarah! So glad we could help make a your claims process an easy one. "
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TJj cornelius

March 20, 2024

5  out of  5
rating by TJj cornelius
"Brittany did an excellent job at working with me, and helped me save over 150 dollars a month!"
We responded:
"Welcome to the club TJ! Thank you for your business "
Profile photo of Mariam Corbett

Mariam Corbett

March 11, 2024

5  out of  5
rating by Mariam Corbett
"Today, 3-11-24, I visited iht Brittnie Joyner about our homeowners and auto insurance. She delved into our policy to make changes, corrections, and updates. Her careful review of our homeowner policy reduced premium. She was a great help and is and asset to the agency. Bill Corbett"
We responded:
"Thanks Bill! I appreciate your kind words and your business. "
Profile photo of Elizabeth Wilkinson

Elizabeth Wilkinson

February 23, 2024

5  out of  5
rating by Elizabeth Wilkinson
"My mom had a life insurance policy with Austin Brown/State Farm, and recently passed. Caitlyn went above and beyond to make filing the claim as simple and easy as possible for us. She made what I thought was going to be a difficult process smooth. It was very obvious by her attitude that it’s not just just a job, but they genuinely care. Thank you!"
We responded:
"Elizabeth, your kind words made my day! Thank you for sharing. If you need any assistance in the future, don't hesitate to reach out! - Austin"
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Kristin Walker

January 16, 2024

5  out of  5
rating by Kristin Walker
"Brittnie was amazing and thorough helping us with updating our policies! There were so many parts of our coverage that we didn't know we were missing."
We responded:
"Thanks KC! She’s amazing. Thank you so much for trusting us with your insurance. "
Profile photo of Ray Delagarza

Ray Delagarza

January 12, 2024

5  out of  5
rating by Ray Delagarza
"Great experience I will definitely recommend them"
We responded:
"Ray, thank you for trusting us with your insurance needs! "
Profile photo of Jaime Gieser

Jaime Gieser

January 12, 2024

5  out of  5
rating by Jaime Gieser
"Brittnie at Austin Brown State Farm was helpful, responsive and provided quotes promptly! Definitely recommend!"
We responded:
"Thanks Jaime! That means a lot coming from a fellow business owner! "
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Pam Howell

January 2, 2024

5  out of  5
rating by Pam Howell
"Very helpful. Learned alot. Very appreciated"
We responded:
"Pam, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting my team and I! - Austin "
Profile photo of Jenna Jackson

Jenna Jackson

December 29, 2023

5  out of  5
rating by Jenna Jackson
"I’ve worked with a few insurance agents over the years. As a customer and from a car wreck (the other person’s insurance agent). Hands down Brittany at Austin Browns has been the best. They are all kind and professional but Brittany is so understanding and patient. Definitely makes paying my bill something to look forward to each month!!"
We responded:
"Wow! Thanks Jenna! We are proud to serve you. "
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john SELPH

December 6, 2023

5  out of  5
rating by john SELPH
"Very professional and courteous to customers. Brittany was exceptionally helpful in helping us “refine” our several different policies resulting in better coverage at less costs. I appreciate her patience and willingness to to do a comprehensive review of our current policies. She really was exceptional in so many respects…"
We responded:
"Thank you John! We appreciate your business very much. "
Profile photo of Amanda Myers

Amanda Myers

October 4, 2023

5  out of  5
rating by Amanda Myers
"I recently contacted State Farm to get coverage on a new vehicle. Brittnie was able to get me set up with insurance quickly and also answered all my questions along the way. I would highly recommend Brittnie for any insurance needs you may have."
We responded:
"Thanks Amanda! We appreciate your business! "
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Robert Gagne

September 1, 2023

5  out of  5
rating by Robert Gagne
"Brittnie saved the day today with her outstanding sense of urgency and professionalism! I couldn’t be more pleased! Bob Gagne, Gran Tara, Oklahoma"
We responded:
"Thanks Bob!! Glad she was able to come to the rescue. Thank you for trusting us with your insurance needs. "
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Kenny Tate

August 30, 2023

5  out of  5
rating by Kenny Tate
"Brittnie Joyner...she is amazing."
We responded:
"Thanks Kenny! We think she is pretty amazing too. She really loved the card you gave her as well! "
Profile photo of Lindey Leforce

Lindey Leforce

July 28, 2023

3  out of  5
rating by Lindey Leforce
"Share my experience hmmm. I started trying to close a policy around the first part of July. Was told it would take 3-5 days. I Signed a paper in the office and left. The 3-5 days passed and on 7/7/23 I called the office and had to leave a message. I never received a call back, so on 7/10/23 I called office and told something different. I was told now they need a copy of a canceled check, so I go into the office with the check and again I signed a piece of paper and was told it would only take 2 or 3 days. Nothing happens, so on 7/14/23 I call the office around 1:30 in the afternoon having to leave a message and now on 7/17/23 I still have not received a call back. To say the least I'm exhausted and frustrated. So I am looking for a different provider for insurance purposes. It's sad that there's no sense of importance to return calls when messages are left. You're told one thing and then it's not followed. Review Jody took over and saw it through, therefore I up it to 3 stars. Still believe call backs are essential each day. Never let a call become unimportant."
We responded:
"Lindey, thank you for giving my team the opportunity to discuss this with you. We appreciate your feedback, and are committed to providing each of our customers with excellent service. I'm so glad that Jody took great care of you. - Austin"
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Rusty Robertson

June 21, 2023

5  out of  5
rating by Rusty Robertson
"When we needed home and auto insurance Caitlin got us a really good price! Everyone I have spoken to on the phone in their office has been super friendly and helpful!"
We responded:
"Rusty, I’m glad we were able to help you get up and going again. Stop by the next time you’re in the area!!"
Profile photo of Rie Simone

Rie Simone

June 2, 2023

5  out of  5
rating by Rie Simone
"Nice office. Clay Wiedower was very knowledgeable and so very helpful."
We responded:
"Thank you Rie! Clay is a rock star!"
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Betty Jones

April 20, 2023

5  out of  5
rating by Betty Jones
"I've always been treated well by the people in this office. They are very helpful and friendly folks. I enjoy doing business with them."
We responded:
"Thank you Betty! We enjoy doing business with you as well!!"