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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria Blevins

April 1, 2025

5  out of  5
rating by Victoria Blevins
"Clay Wiedower was the representative that helped me and my mother with our car insurance and he was so helpful! I loved the straight forward honesty and the amazing help with ensuring I got the lowest rate possible. Amazing service and patiently listening to all of my questions"
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Victor I. Gomez

March 31, 2025

5  out of  5
rating by Victor I. Gomez
"Clay is the man! He was spot on, on time, and kept his word. Great rate, great coverage and customer service is top notch. Clay, is now my go to and I recommend 10/10! Thank you!"
We responded:
"Thanks Victor! Appreciate you trusting Clay and our agency with your insurance needs. "
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Lori Withrow

March 20, 2025

5  out of  5
rating by Lori Withrow
"The agent was very helpful and answered all of my concerns. She actually worked and gave us the lowest price with the discount that was available. Very friendly and we were treated with the upmost respect!"
We responded:
"Thank you Lori for trusting us to protect you!! "
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Michael Stephens

March 3, 2025

5  out of  5
rating by Michael Stephens
"Great place for auto insurance"
We responded:
"Thank you for the review! -AB "
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Tracye Jolly

March 3, 2025

5  out of  5
rating by Tracye Jolly
"Awesome, Zimri was so helpful with my insurance needs and saved me so much.She gets an A+ from me on not only customer service, but she genuinely took the time to explain things. Zimri made coming back to State Farm a blessing."
We responded:
"Awe, thank you. I love hearing this! We are so happy to have you back and have Zimri as part of our team. -Austin"
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Brandi Hodges

February 26, 2025

5  out of  5
rating by Brandi Hodges
"Brittnie was AWESOME to work with. She got us all set up with new insurance very quickly and saved us some $$. Look forward to working with her for any future needs."
We responded:
"Thank you Brandi! "
Profile photo of Cari Garvin

Cari Garvin

February 20, 2025

5  out of  5
rating by Cari Garvin
"I spoke with Britnie over the phone and she was extremely kind! She helped me explore some options and was able to answer all my questions completely. 100% would recommend!"
We responded:
"Cari, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Austin"
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Heath Smith

February 20, 2025

5  out of  5
rating by Heath Smith
"Excellent service always helps with all my questions. Thank you."
We responded:
"Thank you Heath! I appreciate the review and the ability so serve you. -Austin "
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Bobby Bass

February 20, 2025

5  out of  5
rating by Bobby Bass
"Taylor was amazing! She doubled my coverage and lowered my rate by $20 on Auto Insurance! Went ahead and had her run my home insurance as well, She was able to double my coverage again and saved me another $50 a month! Taylor was knowledgeable and explained how the coverages worked, she was very helpful and answered all of my questions I had."
We responded:
"Thanks Bobby, that’s great to hear. We pride ourselves on always providing the proper coverage. Many times that also comes at a lower premium. We are so happy to have Taylor on our team. I appreciate your business. - Austin "
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CH

February 10, 2025

5  out of  5
rating by CH
"Brittnie is a very kind and amazing person. Been going through a lot financially and she went out of her way to help me as best she can. Was going to change insurance but her attitude and help alone kept me on and she has done an exceptional job. Statefarm picked the perfect person and she deserves a Raise"
We responded:
"Thank you Mr. Howard! She takes great pride in helping out customers. Thank you for your continued trust. -Austin"
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Eric Turcat

January 22, 2025

5  out of  5
rating by Eric Turcat
"Thumbs up to Austin's entire team, but particulartly to Zimri who had me on the phone only five minutes after I had sent out a generic quote request online. Props also to the newest member, Brittnie, for calling just to inform me that my rates were dropping. You bet we made each other's day!"
We responded:
"Eric, thanks for the compliment and review! Zimri and Brittnie and a dynamic duo! 😁"
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Tkitha Praytor

January 14, 2025

5  out of  5
rating by Tkitha Praytor
"My State Farm lady is so good, she should come with a warning label: Caution—may cause uncontrollable laughter! She's like the insurance guru with a side of stand-up comedy. Dealing with insurance has never been this entertaining! 10/10, would insure again just for the laughs! Be sure to ask for Brittnie she’s my go to girl for all my needs. Their all pretty great but she’s my favorite ❤️ Hope that brings a smile to your face! 😁"
We responded:
"Hello, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Austin"
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Justin Golden

January 14, 2025

5  out of  5
rating by Justin Golden
"Brittinie is great to work with and made the process super easy! She helped me find home, auto and life insurance policy’s that cover a lot more than my previous one’s and cheaper! Highly recommend!"
We responded:
"Justin, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Austin"
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Rory Kendall

January 7, 2025

5  out of  5
rating by Rory Kendall
"I had a fantastic experience at our local State Farm office today! Zimra was incredibly helpful in getting my commercial auto policy squared away for the year. Her expertise and attention to detail made the process smooth and stress-free. I always enjoy working with the agents at State Farm; they are knowledgeable, friendly, and truly care about their clients. Highly recommend this team for all your insurance needs!"
We responded:
"Thanks Rory! We appreciate your business. "
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Darla

January 6, 2025

5  out of  5
rating by Darla
"Excellent customer service!!! ZIMMERY DID AN OUTSTANDING JOB AND MADE THE SALE. APPRECIATED AND WELL DONE!!!"
We responded:
"Darla, thanks so much for the review! Zimri is a rock star and we are super proud to have her on our team! "
Profile photo of Priscilla Rickman-Ellis

Priscilla Rickman-Ellis

January 3, 2025

5  out of  5
rating by Priscilla Rickman-Ellis
"BRITTANIE, was the best and working with mom."
We responded:
"Priscilla, Thank you for the glowing review! Brittnie really takes pride in helping customers with their insurance and finances. "
Profile photo of John Lawson

John Lawson

November 23, 2024

5  out of  5
rating by John Lawson
"I really would like to share my auto insurance expirence, I had filled out countless applications that told me I was pre approved just 29.$ a month, very one lied, I was actually thinking I might as well get a horse, I bad mouthed all sales pitching but I got a call and when I answered I was waiting to pounce only the lady on the other end didn't start by telling any lies she just asked if I could take the time to let her see what she could do for to make a long story short, she went to work on and came back with almost what the others had promised and to let you know the difference she saved me around 150.$ a month. I don't have to buy a horse I recommend everyone to give this lady a chance she's upfront and truthfully about everything . Thank you Zimri, John Lawson."
We responded:
"John, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Austin"
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Searnall@gmail.com Caseycassy

October 17, 2024

5  out of  5
rating by Searnall@gmail.com Caseycassy
"Totally awesome!! State Farm is the best of the best hands down!!!!"
We responded:
"Thank you very much!"
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Tuane Silver

September 27, 2024

5  out of  5
rating by Tuane Silver
"Zimri provided me the best assistance I could have asked for. As an international student it has been very difficult getting quotes from insurance companies. But Zimri was just super friendly and did everything she should to help me in the most efficient manner. Would definitely recommend her and State Farm."
We responded:
"Thank you Tuane! If there is anything you need while you are here please don’t hesitate to give us a shout. Even if it’s not insurance related "
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D Durant

September 26, 2024

5  out of  5
rating by D Durant
"I have had my share of vehicle issues over the past few months and the staff have never failed me. They were asked to remove a car when it was thought to have a bad engine, add another car only to be asked to remove that car and add a different one. Then most recently they were asked to re-add the original car after finding that the engine was not in the state that we were initially told by the shop. Confused? Should have been on this side of things but they kept me sane."
We responded:
"Our job is to make insurance easy for you (and in this case to help your sanity) 😂😂. Thank you for trusting us "
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Durwaun Roberts

September 12, 2024

5  out of  5
rating by Durwaun Roberts
"I love this business! Very friendly and go above and beyond to help customers"
We responded:
"Hello, thank you for giving our agency the opportunity to work with you. We appreciate your business. - Austin"
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Lark Robinson

September 4, 2024

5  out of  5
rating by Lark Robinson
"We have multiple policies with State Farm and Brittnie has always been very helpful and pleasant to work with. Several years ago we filed a hail claim on a couple properties and the claims process went smoothly and efficiently. Great place to do business!"
We responded:
"Lark, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Austin"
Profile photo of Lisa Atchley

Lisa Atchley

July 23, 2024

5  out of  5
rating by Lisa Atchley
"Brittnie was very knowledgeable of all of my policies. Very helpful and friendly. I have recommended Austin Brown State Farm in the past and will continue to do so in the future!"
We responded:
"Awe! Thanks Lisa! You’re the best! "
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Brandi Chamberlain

June 24, 2024

5  out of  5
rating by Brandi Chamberlain
"Everyone at Austin Brown State Farm is amazing! We have worked with Clay, Caitlyn, Brittnie - ALL OF THEM are excellent! I’ve always had the most exceptional service regardless of what we needed! We are happy to be insured by them and recommend them to anyone!"
We responded:
"Brandi, thank you so much for your recommendation and for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Austin "
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Dan Reeser

April 26, 2024

5  out of  5
rating by Dan Reeser
"Brittney is great to work with! She has exceeded my expectations and worked really hard to sort out some issues with my insurance. Would highly recommend her team if you need coverage!"
We responded:
"Dan, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Austin"