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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Oldaker

May 15, 2025

5  out of  5
rating by Jim Oldaker
"Always a pleasure to work with. Always there win you need them."
We responded:
"Thanks Jim! It’s always a pleasure working with you as well "
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Heather Hanson

May 14, 2025

5  out of  5
rating by Heather Hanson
"Austin Brown's office is great! They get back with you right away. Very thorough with everything. Easy to deal with. Organized and have great pricing for insurance. We couldn't be happier. Thank you!"
We responded:
"Thanks so much Heather! "
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angie hartwell

May 2, 2025

5  out of  5
rating by angie hartwell
"My State Farm Agent Zimari was excellent she helped me with getting some good affordable quotes and insurance. She was very helpful and knowledgeable. Zimari was very patient with me and helpful when I needed help with getting my information to her. She’s the best! 🤗"
We responded:
"Angie, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Austin"
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EA Wiley

May 2, 2025

5  out of  5
rating by EA Wiley
"I have complex insurance needs, and they are up to the task! Always friendly and helpful. Ms. Tona Jolly is who I deal with mostly - she is knowledgeable and easy to work with - but anyone there is capable of answering questions and explaining changes or verifying components of your insurance."
We responded:
"Hello, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Austin"
Profile photo of WALELA °°°°

WALELA °°°°

April 23, 2025

5  out of  5
rating by WALELA °°°°
"What would I do without Austin Brown State Farm Insurance? Be without a wonderful Insurance company and the team that work there! Thank you kindly for your help with my Insurance needs."
We responded:
"Thank you so much! Your kind words mean the world to us! We appreciate your trust. "
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quinton davis

April 18, 2025

5  out of  5
rating by quinton davis
"Really nice service"
We responded:
"Thank you Quinton! We greatly appreciate your business! -Austin "
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Gail Lindbloom

April 16, 2025

5  out of  5
rating by Gail Lindbloom
"Very professional and polite."
We responded:
"Thanks Gail! Also thank you for the referral! It has been a pleasure doing business will you and your family all of these years. -Austin "
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Kenneth Brewer

April 16, 2025

5  out of  5
rating by Kenneth Brewer
"Brittnie Joyner did an excellent job going over all of my options in great detail. Making changes was very easy and I was able to get the coverage that I wanted."
We responded:
"Thanks Ken! She does a great job! For our customers -AB "
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Taley McKinzie

April 8, 2025

5  out of  5
rating by Taley McKinzie
"I highly recommend Brittnie Joyner. She is who we work with the most. She's amazing at what she does to make sure we are always protected no matter what happens! Thank you for all that you do for us!"
We responded:
"Taley, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Austin"
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Victoria Blevins

April 1, 2025

5  out of  5
rating by Victoria Blevins
"Clay Wiedower was the representative that helped me and my mother with our car insurance and he was so helpful! I loved the straight forward honesty and the amazing help with ensuring I got the lowest rate possible. Amazing service and patiently listening to all of my questions"
We responded:
"Thank you so much for your kind words, Victoria! We're thrilled to hear that Clay was able to provide you and your mother with such helpful, honest, and attentive service. We always strive to offer the best possible rates and ensure all your questions are thoroughly answered. We'll be sure to pass along your compliments to Clay — he’ll be so happy to hear them! Thanks again for choosing us! - Austin"
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Victor I. Gomez

March 31, 2025

5  out of  5
rating by Victor I. Gomez
"Clay is the man! He was spot on, on time, and kept his word. Great rate, great coverage and customer service is top notch. Clay, is now my go to and I recommend 10/10! Thank you!"
We responded:
"Thanks Victor! Appreciate you trusting Clay and our agency with your insurance needs. "
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Lori Withrow

March 20, 2025

5  out of  5
rating by Lori Withrow
"The agent was very helpful and answered all of my concerns. She actually worked and gave us the lowest price with the discount that was available. Very friendly and we were treated with the upmost respect!"
We responded:
"Thank you Lori for trusting us to protect you!! "
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Michael Stephens

March 3, 2025

5  out of  5
rating by Michael Stephens
"Great place for auto insurance"
We responded:
"Thank you for the review! -AB "
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Tracye Jolly

March 3, 2025

5  out of  5
rating by Tracye Jolly
"Awesome, Zimri was so helpful with my insurance needs and saved me so much.She gets an A+ from me on not only customer service, but she genuinely took the time to explain things. Zimri made coming back to State Farm a blessing."
We responded:
"Awe, thank you. I love hearing this! We are so happy to have you back and have Zimri as part of our team. -Austin"
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Brandi Hodges

February 26, 2025

5  out of  5
rating by Brandi Hodges
"Brittnie was AWESOME to work with. She got us all set up with new insurance very quickly and saved us some $$. Look forward to working with her for any future needs."
We responded:
"Thank you Brandi! "
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Cari Garvin

February 20, 2025

5  out of  5
rating by Cari Garvin
"I spoke with Britnie over the phone and she was extremely kind! She helped me explore some options and was able to answer all my questions completely. 100% would recommend!"
We responded:
"Cari, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Austin"
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Heath Smith

February 20, 2025

5  out of  5
rating by Heath Smith
"Excellent service always helps with all my questions. Thank you."
We responded:
"Thank you Heath! I appreciate the review and the ability so serve you. -Austin "
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Bobby Bass

February 20, 2025

5  out of  5
rating by Bobby Bass
"Taylor was amazing! She doubled my coverage and lowered my rate by $20 on Auto Insurance! Went ahead and had her run my home insurance as well, She was able to double my coverage again and saved me another $50 a month! Taylor was knowledgeable and explained how the coverages worked, she was very helpful and answered all of my questions I had."
We responded:
"Thanks Bobby, that’s great to hear. We pride ourselves on always providing the proper coverage. Many times that also comes at a lower premium. We are so happy to have Taylor on our team. I appreciate your business. - Austin "
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CH

February 10, 2025

5  out of  5
rating by CH
"Brittnie is a very kind and amazing person. Been going through a lot financially and she went out of her way to help me as best she can. Was going to change insurance but her attitude and help alone kept me on and she has done an exceptional job. Statefarm picked the perfect person and she deserves a Raise"
We responded:
"Thank you Mr. Howard! She takes great pride in helping out customers. Thank you for your continued trust. -Austin"
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Eric Turcat

January 22, 2025

5  out of  5
rating by Eric Turcat
"Thumbs up to Austin's entire team, but particulartly to Zimri who had me on the phone only five minutes after I had sent out a generic quote request online. Props also to the newest member, Brittnie, for calling just to inform me that my rates were dropping. You bet we made each other's day!"
We responded:
"Eric, thanks for the compliment and review! Zimri and Brittnie and a dynamic duo! 😁"
Profile photo of Tkitha Praytor

Tkitha Praytor

January 14, 2025

5  out of  5
rating by Tkitha Praytor
"My State Farm lady is so good, she should come with a warning label: Caution—may cause uncontrollable laughter! She's like the insurance guru with a side of stand-up comedy. Dealing with insurance has never been this entertaining! 10/10, would insure again just for the laughs! Be sure to ask for Brittnie she’s my go to girl for all my needs. Their all pretty great but she’s my favorite ❤️ Hope that brings a smile to your face! 😁"
We responded:
"Hello, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Austin"
Profile photo of Justin Golden

Justin Golden

January 14, 2025

5  out of  5
rating by Justin Golden
"Brittinie is great to work with and made the process super easy! She helped me find home, auto and life insurance policy’s that cover a lot more than my previous one’s and cheaper! Highly recommend!"
We responded:
"Justin, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Austin"
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Rory Kendall

January 7, 2025

5  out of  5
rating by Rory Kendall
"I had a fantastic experience at our local State Farm office today! Zimra was incredibly helpful in getting my commercial auto policy squared away for the year. Her expertise and attention to detail made the process smooth and stress-free. I always enjoy working with the agents at State Farm; they are knowledgeable, friendly, and truly care about their clients. Highly recommend this team for all your insurance needs!"
We responded:
"Thanks Rory! We appreciate your business. "
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Darla

January 6, 2025

5  out of  5
rating by Darla
"Excellent customer service!!! ZIMMERY DID AN OUTSTANDING JOB AND MADE THE SALE. APPRECIATED AND WELL DONE!!!"
We responded:
"Darla, thanks so much for the review! Zimri is a rock star and we are super proud to have her on our team! "
Profile photo of Priscilla Rickman-Ellis

Priscilla Rickman-Ellis

January 3, 2025

5  out of  5
rating by Priscilla Rickman-Ellis
"BRITTANIE, was the best and working with mom."
We responded:
"Priscilla, Thank you for the glowing review! Brittnie really takes pride in helping customers with their insurance and finances. "